Pandemics and infodemics: How COVID-19 is reshaping content regulation

The debate about tackling online misinformation and disinformation is not unique to the COVID-19 pandemic. However, the health crisis has elevated the danger of misleading information circulated on social media. Labelled as 'infodemic', the problem of COVID-19-related misinformation and disinformation prompted governments and social media platforms around the globe to impose various speech restrictions. The public and private policy frameworks aiming to curb the spread of the infodemic were adopted in a state of emergency and without proper scrutiny. Yet, they are shaping the future of content regulation, possibly affecting freedom of speech and other democratic values for years to come. This chapter looks at the key problematic aspects of actions taken by governments and social media platforms to address COVID-19-related misinformation and disinformation and discusses the possible long-term effects of these measures. © 2023 the authors.

A Policy Perspective on Regulating Disinformation in Romania during the Covid-19 Pandemic

Romania is one of the countries that adopted temporary sanctions against disinformation during the state of emergency, which lasted between March 16 and May 14, 2020. The scope of this paper is to analyze the decisions adopted by the National Authority for Administration and Regulation of Communications, which was the institution responsible for regulating the spread of fake news on the internet. We analyzed the motivation to block access to false information and the type of news classified as disinformation. In addition, we analyzed decisions adopted by the National Council of Audio‐visual starting with the end of February 2020, both in terms of recommendations and the sanctions imposed on audio‐visual channels of communication, as well as the decisions to sanction noncompliance with the correct information of the audience. The findings show a limited effect in containing disinformation. Access to a limited number of websites was blocked and after the state of emergency was lifted, access was granted again. Removing access to a website did not stop the authors from continuing their activity by opening a new website. The lack of a definition of false information allowed discretion power in blocking access to news containing information that later proved to be correct. The activity of audio‐visual channels was regulated instead through soft legislation, such as recommendations and instructions, as well as through sanctions. Overall the analysis shows temporary and limited effects of the legislation sanctioning disinformation in Romania. [ FROM AUTHOR] Copyright of NISPAcee Journal of Public Administration & Policy is the property of Sciendo and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

An assessment of the impact of formal and informal messages about COVID-19 on the knowledge and practices for prevention and control among rural and urban communities in Ecuador

This study was conducted to evaluate the impact of formal and informal messages transmitted to urban and rural communities in Ecuador, on the knowledge of prevention and control of the SARS-CoV-2 pandemic. Six focus groups were carried out with six to eight people per group through Zoom platform, from August 2020 to April 2021;NVivo 12 software was used for the thematic analysis of the data. Thirtynine people, including male and female, participated in the study with mean age 39 years. Main outcomes included: use of alternative medicine for prevention and control of COVID-19;religious acceptance;impact of COVID-19 on mental health;lack of understanding and knowledge of the disease;and the mixed messages shared through official and unofficial channels about virus prevention and control. The study demonstrates the importance of using formal channels of communication to transmit accurate information, to reach people regardless of their geographical location. © 2023 Author(s).

Media and digital literacy gamified. Go Viral! against scientific misinformation

Scientific misinformation has grown during the Covid-19 pandemic. To reduce the impact of false information, serious games are emerging that aim to make young people media and digitally literate through gamification. The main objective of this work is to analyse the potential of the Go Viral! edugame in terms of its journa-listic quality and design in order to detect the advantages of its implementation in different social contexts. The methodology used is based on a discursive and content analysis used in the study of other newsgames. The results indicate that this game, based on psychological inoculation, effectively allows the user to know how misinformation is created in networks, how it is increased by echo chambers and what tools are necessary to create a network community from the point of view of from the disinformer's point of view, thanks to the transmission of data, contextualization, awareness, interaction and stimulation to action. Although its journalistic quality is limited;the content, the architecture and the design indicate advantages that favor the reduction of disinformation noise as mechanisms to bury the echo chambers created in social networks. Although it cannot be presented as a single effective vehicle to combat scientific misinformation, it can become a valid instrument alongside others such as awareness campaigns, educational resources launched by institutions and the regulation of digital platforms.

We are all Europeans: EU institutions facing the Covid-19 pandemic and information crisis

This chapter investigates how EU institutions have dealt with the Covid-19 pandemic and with the pervasive spread of online disinformation, implementing specific policies and communication strategies. The adoption of a multilevel governance approach for tackling the Covid-19 information crisis was a crucial aspect of the EU communication strategies, as was the attention devoted to the multifaceted relationships with digital platforms and online companies, key players in the contemporary communication ecologies. © Springer Nature Switzerland AG 2023. All rights reserved.

Technique for Investigating Attacks on a Company's Reputation on a Social Media Platform

In this paper, we present the technique for investigating attacks on a company's reputation on a social media platform as a part of an arsenal of digital forensics investigators. The technique consists of several methods, including (1) identifying the attack based on sentiment analysis, (2) identifying the actors of the attack, (3) determining the attack's impact, and (4) determining core actors to identify the strategy of the attacker, including (4a) usage of bots, (4b) attempts to conflict initiation, (4c) competitor promotion, (4d) uncoordinated user attack. In the paper we also present the evaluation of this technique using the real investigation of use-case, where we investigate the attack on a retail company X, that occurs after the company changed its policy dedicated to COVID-19 QR codes for their visitors. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Fit for purpose? Taking a closer look at the UK's Online Media Literacy Strategy

Now more than ever, media literacy is essential as we navigate our daily lives (Mesquita-Romero et al., 2022). The COVID-19 pandemic highlighted how we need to frequently navigate media spaces filled with changing, and not always credible, information (Austin et al., 2021). Media literacy affects our habits as well as our social connections (Hobbs, 2021). This short opinion piece from two educators in the field provides an exploration of the Online Media Literacy Strategy (OMLS) published by the Department for Culture, Media and Sport, UK, in 2021. The aim of the OMLS was to predict how media literacy may evolve in our society. This paper gives a brief introduction to the OMLS and offers three critiques, which educators may find useful, namely the undersold role of schools, the negative connotations of seeing ‘media literacy' as solely a way of navigating online harms, and the negative perception of social media (SM). The concept of SM as being ‘production-positive' is pitched. © 2023 Author(s).

Perceptions of Spanish citizens about disinformation in times of COVID-19: effects and mechanisms to fight against false news

Disinformation has become one of the main problems for society and democracy. Despite the increase in research on this topic, citizen perception of the effects caused by fake news and how to combat it is yet an ongoing issue. Our objective is to analyze these two aspects in the context of COVID-19 in Spain. Also, we seek to identify the sociodemographic and political factors that determine them. We employed a quantitative survey run through an online panel (n=682). The results indicate that disinformation generates, as the primary effect, an increase in mistrust towards the media and politicians among Spanish citizens. Likewise, the incidence of disinformation in the change of opinion and the decision to vote has dropped. Concerning Coronavirus, falsehoods had a low impact on vaccination, although they promoted conspiracy theories among citizens. Men, young people and far-right sympathizers perceive the consequences of deception more intensely. Finally, the work of fact-checking agencies and legislation are the mechanisms to combat disinformation that citizens consider most reliable. These results have important implications for public institutions and journalism. © 2023 Scientific Association Icono14. All rights reserved.

Infodemic Disorder: Covid-19 Coping Strategies in Europe, Canada and Mexico

This contributed volume identifies how the information processes of public institutions and citizens have changed throughout the COVID-19 pandemic, within a new context that emerged: the infodemic disorder. Public debate is largely characterized today by a crisis of the legitimacy of institutions, accompanied by a crisis of authority in public communication, leading to the emergency of a state of information disorder due specifically to the need to find information related to the coping of the pandemic. This condition is characterized by growing attention to issues related to 'fake news', 'misinformation', and 'media manipulation', that are intertwined in digital platform ecosystems, and the effects of which on democracy, public communication and research, and the sharing of information in the civic sphere are broad and far-reaching. This volume analyzes the links between communication strategies of public institutions, and the resulting citizen communication, in an attempt to tease out how communication processes have changed during the pandemic. It was decided to investigate this infodemic disorder as it appeared in three different geographical contexts: Europe, Canada and Mexico and, at the same time, to bring out the formal and informal coping strategies implemented by public institutions and citizens. Beginning with an introduction to the crisis of information created by the pandemic, the contributors build a theoretical framework, provide contagion data, and subsequently, for each of the geographical contexts analyzed, explore the public communication strategies and those activated by citizens seeking to share information. © Springer Nature Switzerland AG 2023. All rights reserved.

Disinformation in the age of the Covid-19 pandemic: How does belief in fake news and conspiracy theories affect canadians' reactions to the crisis?

This chapter examines the concepts of mistrust, news habits, and attitudes toward social and health measures associated with Covid-19 crisis. The aim is to assess how beliefs in fake news and conspiracy theories impact the reaction of the Canadian population to the coronavirus pandemic. The analyses presented in this chapter aim to answer specific research questions who want (1) to investigate to what extent the pandemic-related conspiracy theories and fake news permeated the beliefs of Canadians;(2) to find the socio-demographic characteristics of the Canadian who subscribes to pandemic-related conspiracy theories and fake news;(3) to bring out the types of information sources used by the Canadians who subscribes to pandemic-related conspiracy theories and fake news;and (4) to reveal the social attitudes of the Canadian who subscribes to pandemic-related conspiracy theories and fake news. © Springer Nature Switzerland AG 2023. All rights reserved.

Types of Astroturfing campaigns of disinformative and polarised content in times of pandemic in Spain

The paper seeks to determine the application of Astroturfing strategies on Twitter in Spain during the COVID-19 pandemic in the spring of 2020. Statistical analysis, network analysis and machine learning techniques are used to evaluate approximately 32,527 messages published from the state of alarm decree in Spain (14 March, 2020) until the end of May of the same year, associated with eight tags that address issues related to misleading content identified by two of the main factchecking projects (Maldito Bulo and Newtral). Data allow us to observe the participation of users (not bots) who play the role of influencers despite having an average profile or a profile that is far from being considered a public personality. The application of Astroturfing can be seen as a communication strategy used to position issues on social networks through the distribution, amplification and flooding of disinformation. The scenario allows us to verify the presence of a digital communication scenario that would favour a framework difficult to detect, from strategies such as the one studied, aimed at breaking the echo chamber and filter bubble of social networks, with the aim of positioning issues at the level of public opinion. © 2023 Scientific Association Icono14. All rights reserved.

[Optimisation of risk and crisis communication of governments, authorities and public health institutions-challenges in long-lasting crises illustrated by the COVID-19 pandemic]. / Optimierung der Risiko- und Krisenkommunikation von Regierungen, Behörden und Organisationen der Gesundheitssicherung ­ Herausforderungen in lang anhaltenden Krisen am Beispiel der COVID-19-Pandemie.

The COVID-19 pandemic demonstrates the great importance of risk and crisis communication. In a dynamic situation, authorities and policymakers face the challenge of dealing with a large amount of data, reviewing it and communicating it in a way that is appropriate for diverse target groups. Comprehensible and unambiguous information on risks and options for action make a significant contribution to the objective and subjective safety of the population. Hence, there is a great need to use the experience gained from the pandemic to optimize risk and crisis communication.Digitalization enables multimodal arrangements - that is, the combination of text, graphics, icons, images, animations and sound. These arrangements play an increasingly important role in risk and crisis communication. It is of interest to what extent the communicative interaction of authorities, media and other public actors in crisis preparation and management in view of a complex public can be improved with the help of target group-specific communication and how legal certainty can be ensured for official and media practice. Accordingly, the article pursues three objectives:1. It describes the challenges faced by authorities and media actors in pandemic communication.2. It shows the role of multimodal arrangements as well as the necessary research perspectives to grasp the complexity of communicative crisis management in the federal system.3. It provides a rationale for how an interdisciplinary research network from the fields of media, communication and law can gain insights into the evidence-based use of multimodal communication.

Seven years of studying the associations between political polarization and problematic information: a literature review.

This literature review examines the intersection between political polarization and problematic information, two phenomena prominent in recent events like the 2016 Trump election and the 2020 COVID-19 pandemic. We analyzed 68 studies out of over 7,000 records using quantitative and qualitative methods. Our review revealed a lack of research on the relationship between political polarization and problematic information and a shortage of theoretical consideration of these phenomena. Additionally, US samples and Twitter and Facebook were frequently analyzed. The review also found that surveys and experiments were commonly used, with polarization significantly predicting problematic information consumption and sharing.

Googling in Russian Abroad: How Kremlin-Affiliated Websites Contribute to the Visibility of COVID-19 Conspiracy Theories in Search Results

Research that audited search algorithms typically deployed queries in one language fielded from within only one country. In contrast, this study scrutinized 8,800 Google results retrieved in November 2020 from 5 countries (Russia, the United States, Germany, Ukraine, and Belarus) in response to queries on COVID-19 conspiracy theories in Russian and English. We found that the pandemic appeared similar to people who googled in Russian independent of their geolocation. The only exception was Ukraine, which had implemented rigorous media policies to limit the reach of websites affiliated with Russia within its national public sphere. Conspiracy narratives varied with input language. In response to Russian-language queries, 35.5% of the conspiratorial results suspected U.S. plotters to be behind the pandemic (English language: 5.8%). All source pages that blamed U.S. plotters showed connections with Russia's elites. These findings raise important theoretical questions for today's multilingual societies, where the practice of searching in nonlocal languages is increasing.

Simple solutions to wicked problems: Cultivating true believers of anti-vaccine conspiracies during the COVID-19 pandemic

The pandemic has produced an abundance of medical misinformation, disinformation and conspiracy theories about the safety and efficacy of vaccines. Many of these narratives appear impervious to scientific evidence and indifferent to the authority of the state. This has resulted in ‘true believers' being cast as paranoid and irrational. In this article, we take a different approach by exploring the cultural appeal of anti-vaccine conspiracy theories about COVID-19. Drawing on qualitative analysis of two leading figures of the anti-vaccination movement – Robert F. Kennedy Jr. and Joseph Mercola – we demonstrate how these influencers establish authority by staging indignation against a corrupt scientific establishment and positioning themselves as Truthers offering simple solutions to complex (wicked) problems. By conceptualising what we refer to as the Truther Playbook, we examine how anti-vaccine Truthers capitalise on existing grievances and conditions of low institutional trust to further solidify people's troubled relationship with institutional expertise while drawing attention to the structural conditions and social inequalities that facilitate belief in conspiracy theories. We contend that conspiracy theories offer not only offer alternative facts and narratives but are predicated on identification and in-group membership, highlighting the limits of debunking as a strategy to tackle disinformation. [ FROM AUTHOR] Copyright of European Journal of Cultural Studies is the property of Sage Publications, Ltd. and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full . (Copyright applies to all s.)

Examining the effects of disinformation and trust on social media users' COVID-19 vaccine decision-making

Purpose: Disinformation on social media is a serious issue. This study examines the effects of disinformation on COVID-19 vaccination decision-making to understand how social media users make healthcare decisions when disinformation is presented in their social media feeds. It examines trust in post owners as a moderator on the relationship between information types (i.e. disinformation and factual information) and vaccination decision-making. Design/methodology/approach: This study conducts a scenario-based web survey experiment to collect extensive survey data from social media users. Findings: This study reveals that information types differently affect social media users' COVID-19 vaccination decision-making and finds a moderating effect of trust in post owners on the relationship between information types and vaccination decision-making. For those who have a high degree of trust in post owners, the effect of information types on vaccination decision-making becomes large. In contrast, information types do not affect the decision-making of those who have a very low degree of trust in post owners. Besides, identification and compliance are found to affect trust in post owners. Originality/value: This study contributes to the literature on online disinformation and individual healthcare decision-making by demonstrating the effect of disinformation on vaccination decision-making and providing empirical evidence on how trust in post owners impacts the effects of information types on vaccination decision-making. This study focuses on trust in post owners, unlike prior studies that focus on trust in information or social media platforms. © 2023, Emerald Publishing Limited.

Determinants of the Ability to Identify Fake News Among Seniors in Portugal: A Proposal

The COVID-19 pandemic boosted the production and circulation of false information, especially online, leading the World Health Organization to classify this phenomenon as an infodemic, i.e., a misinformation epidemic. In addition to this, the growing aging of the population is a reality not only in Portugal, but throughout the world. The Internet, and in particular social networks, can be an important contribution to the well-being of the elderly, reducing their social isolation. However, it makes them even more susceptible to the consumption of false information. Considering the increasing contact with fake news, it is important to evaluate the determinants of the ability of the elderly to identify fake news. In this article we present a research proposal with a quantitative methodology, based on a hypothetical-deductive process, supported by a self-administered online questionnaire survey for data collection, to meet this objective. © 2022 Associacao Portuguesa de Sistemas de Informacao. All rights reserved.

How Media Literacy, Trust of Experts and Flu Vaccine Behaviors Associated with COVID-19 Vaccine Intentions.

PURPOSE: To assess how previous experiences and new information contributed to COVID-19 vaccine intentions. DESIGN: Online survey (N = 1264) with quality checks. SETTING: Cross-sectional U.S. survey fielded June 22-July 18, 2020. SAMPLE: U.S. residents 18+; quotas reflecting U.S. Census, limited to English speakers participating in internet panels. MEASURES: Media literacy for news content and sources, COVID-19 knowledge; perceived usefulness of health experts; if received flu vaccine in past 12 months; vaccine willingness scale; demographics. ANALYSIS: Structural equation modelling. RESULTS: Perceived usefulness of health experts (b = .422, P < .001) and media literacy (b = .162, P < .003) predicted most variance in vaccine intentions (R-squared=31.5%). A significant interaction (b = .163, P < .001) between knowledge (b = -.132, P = .052) and getting flu shot (b = .185, P < .001) predicted additional 3.5% of the variance in future vaccine intentions. An increase in knowledge of COVID-19 associated with a decrease in vaccine intention among those declining the flu shot. CONCLUSION: The interaction result suggests COVID-19 knowledge had a positive association with vaccine intention for flu shot recipients but a counter-productive association for those declining it. Media literacy and trust in health experts provided strong counterbalancing influences. Survey-based findings are correlational; thus, predictions are based on theory. Future research should study these relationships with panel data or experimental designs.

Analyzing the Evolution of Disinformation Content on Facebook - a Pilot Study

Disinformation spread on social media generates a truly massive amount of content on a daily basis, much of it not quite duplicated but repetitive and related. In this paper, we present an approach for clustering social media posts based on topic modeling in order to identify and formalize an underlying structure in all the noise. This would be of great benefit for tracking evolving trends, analyzing large-scale campaigns, and focusing efforts on debunking or community outreach. The steps we took in particular include harvesting through CrowdTangle huge collection of Facebook posts explicitly identified as containing disinformation by debunking experts, following those links back to the people, pages and groups where they were shared then collecting all posts shared on those channels over an extended period of time. This generated a very large textual dataset which was used in the topic modeling experiments attempting to identify the larger trends in the available data. Finally, the results were transformed and collected in a Knowledge Graph for further study and analysis. Our main goal is to investigate different trends and common patterns in disinformation campaigns, and whether there exist some correlations between some of them. For instance, for some of the most recent social media posts related to COVID-19 and political situation in Ukraine. © 2022 Copyright for this paper by its authors.